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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate Shults

October 8, 2026

5  out of  5
rating by Nate Shults
"Maria was exceptional! Highly recommend!"
We responded:
"Thank you, Nate, for sharing your experience with Maria. It's wonderful to hear that she provided exceptional service. Your recommendation means a lot and helps others in choosing the right insurance agency. We're here to assist with any future needs you may have."
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Catherine Cleveland

October 8, 2026

4  out of  5
rating by Catherine Cleveland
"Loved working with Marie she is patient and kind. Ive had insurance in the past with this location always a pleasure."
We responded:
"Thank you, Catherine, for sharing your experience with Marie. It's wonderful to hear that her patience and kindness made a positive impact. We're delighted to know that your interactions with our agency have consistently been a pleasure. Your feedback is invaluable as we strive to enhance our services. Looking forward to continuing to serve your insurance needs."
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Rhonda Jackson

October 8, 2026

5  out of  5
rating by Rhonda Jackson
"Maria was wonderful. Very knowledgeable and walked me through it step-by-step. I really Appreciate her"
We responded:
"Thank you, Rhonda, for sharing your experience with Maria. It's great to hear that her knowledge and step-by-step guidance made a positive impact. Your feedback is invaluable and helps us continue to provide excellent service."
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Beverly Kirk

October 6, 2026

5  out of  5
rating by Beverly Kirk
"Switched Home & Auto over to State Farms Maria! Very knowledgeable, explained clearly. The best transition so far... I look forward to working with State Farm for all my insurance needs in the future."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Maria provided knowledgeable and clear explanations during your transition to State Farm. We're delighted that the process has been smooth for you and appreciate your confidence in choosing us for your insurance needs. Looking forward to continuing to serve you in the future."
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Bolaji A.

September 28, 2026

5  out of  5
rating by Bolaji A.
"Tammy was professional, responsive, and very helpful. She made everything easy and provided excellent clarifications. Highly recommend!"
We responded:
"Thank you for sharing your positive experience with Tammy. It's wonderful to hear that her professionalism and responsiveness made the process easy for you. Your recommendation is greatly appreciated, and we're delighted to know that you found the clarifications provided to be excellent. Your feedback is invaluable in helping us maintain high standards of service."
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John Bruner

August 20, 2026

5  out of  5
rating by John Bruner
"Tammy Brewer was awesome, I highly recommend her!"
We responded:
"Thank you, John, for sharing your positive experience with Tammy Brewer. It's wonderful to hear that she provided you with excellent service. Your recommendation means a lot and helps others know what to expect from our team. We look forward to continuing to meet your insurance needs."
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Crystal Sonnen

July 15, 2026

5  out of  5
rating by Crystal Sonnen
"Marco was a pleasure to work with and took all the stress out of changing insurance carriers. I highly recommend."
We responded:
"Thank you, Crystal, for sharing your experience. It's wonderful to hear that Marco made the process of changing insurance carriers stress-free for you. Your recommendation means a lot to us, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
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Joseph Catalano

July 8, 2026

5  out of  5
rating by Joseph Catalano
"Highly recommend Courtney from Brian Burklow State Farm, she was able to make several adjustments to our policy as well as safe us some money long term! Her kindness, and professionalism shin through. We are extremely thankful!"
We responded:
"Thank you, Joseph, for sharing your positive experience with Courtney. It's wonderful to hear that she was able to assist you with your policy adjustments and help save you money. Her kindness and professionalism are truly valued, and we're grateful for your recommendation. Your feedback is greatly appreciated!"
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angelica munoz

July 7, 2026

1  out of  5
rating by angelica munoz
"I have auto insurance and life insurance but l am having very bad experience with the customer service there and that is why I am changing to another agency."
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Schai Pilkenton

May 28, 2026

5  out of  5
rating by Schai Pilkenton
"Everytime I need service on my account I am met with such kindness and genuine helpfulness. Courtney assisted me today and as always she was great! Thanks for everything!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Courtney provided you with the helpful service you deserve. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We're grateful to have you as a valued customer."
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Paul Schulz

May 12, 2026

5  out of  5
rating by Paul Schulz
"Courtney handled everything perfectly. Knew what was needed and followed up with me. Definitely recommend Brian Burklow State Farm!"
We responded:
"Thank you, Paul, for sharing your positive experience with us! It's wonderful to hear that Courtney provided you with excellent service and ensured everything was handled smoothly. Your recommendation means a lot, and we're grateful for your support. If you ever need assistance in the future, we're here to help."
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Donald Adkins

May 11, 2026

5  out of  5
rating by Donald Adkins
"Courtney assisted me in transferring my policy to a new residence! She did a great job. Her professionalism, knowledge, strong customer service as well as her friendliness was excellent!!"
We responded:
"Thank you, Donald, for the 5-star rating! We appreciate your feedback and are glad to hear you had a positive experience with our agency. If you have any questions or need assistance in the future, feel free to reach out."
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Aaeon Gibson

April 21, 2026

1  out of  5
rating by Aaeon Gibson
"Requested quotes, went with a different provider. Their office calls me daily after I asked them to stop. Maybe they'll finally get the message."
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j watts

October 29, 2025

5  out of  5
rating by j watts
"Outstanding, over-the-top customer service from one of your long-term employees (you know which one) she helped me take care of several things… get well soon.. I’m going through the same thing myself."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear about the exceptional service you received from our team member. We truly appreciate your kind words and support. Wishing you a speedy recovery as well. If there's anything else we can assist you with, please let us know."
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Debra Broussard

September 23, 2025

1  out of  5
rating by Debra Broussard
"I had been a customer for many years also multiple policies. I called the office several times to obtain records from Mortgage and vehicles. The young lady refused to give me the info because my ex husband still had policies. I wasn't asking for his current , I was asking for the ones with my name included. She was rude and left me on hold 15 mins, hoping I would hange up. I was with this office and brought alot of customers from dealership I worked for to this location when it first opened. These young workers today have no customer service training."
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Ras Cross

August 2, 2025

5  out of  5
rating by Ras Cross
"Not once but always this amazing Mrs Cortney is the one whom keeps tracking a case till solving it in a kind courteous and professional way I'm so glad and satisfied of the that the customer service is treated at this location. Thank you Cortney.
Thank you State Farm."
We responded:
"Hi Ras, thank you for the kind words and loyalty to State Farm. We are happy to hear Courtney has been helping track your claim and making sure it's solved in a timely manner. We truly are lucky to have her apart of the team here at Brian Burklow State Farm! We are so happy that you are satisfied with our customer service, and we value your trust. We look forward to serving you for many more years to come! "
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Ralph Mariscal

August 1, 2025

5  out of  5
rating by Ralph Mariscal
"Michelle is a total professional
Polite she had all the answers
Returned all my phone calls in a timely manner
Thank you so much"
We responded:
"Thank you, Ralph, for sharing your positive experience with Michelle. It's great to hear that she was able to assist you professionally and promptly. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Holland King

July 3, 2025

5  out of  5
rating by Holland King
"She has been the best navigating a very complex situation regarding my auto insurance policies that encompasses multiple drivers and variable situations. She has been phenomenal with her expertise in the industry combined with her ability to adapt that skill set to our personal situation. This has resulted in an exceptional experience with her. I will say that not everyone in the office has provided this experience so if you come across this just ask for her and she will ensure u get not only the best experience but the best price!"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear how well she navigated your complex auto insurance needs with expertise and adaptability. Your feedback is invaluable, and we're glad she could provide you with exceptional service. We appreciate your suggestion and look forward to continuing to meet your expectations."
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K White

June 25, 2025

5  out of  5
rating by K White
"Over the years I've considered shopping around and have done so, maybe once or twice but I keep it easy and stay with this State Farm office for myself and my family's needs. Courtney is a delight to work with and is always great at responding and answering any questions I have for myself or my parents. She's honest, kind and ensures you fully understand your policy. 10/10 reccomend"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Courtney has been able to assist you and your family so effectively. We strive to provide honest and clear communication, and it's great to know that Courtney has made a positive impact. Your recommendation means a lot, and we're grateful for your continued trust in our office."
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Peaceful Arrangements

June 7, 2025

5  out of  5
rating by Peaceful Arrangements
"For me it's the agent that matters most, in my case I got a call with a quote which was double than Geico and I made my mind up thats who I'll get a car policy from.Till
I recognized how nice Jesse was and what a customer service she provided. Knowing because I told her I will go with Geico she still answer my questions needless to say I told her I need you on my team and sign me up I'm paying double and staying with you. No she did not sell me on it I've made a desicion to be with them because of how our conversation went. Thank you Jesse!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Jesse's exceptional customer service influenced your decision. We truly value the relationships we build with our customers and are delighted that Jesse made such a positive impact. Your trust and decision to stay with us, even when faced with other options, mean a lot. If you have any more questions or need further assistance, we're here to help."
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susan baker

June 6, 2025

5  out of  5
rating by susan baker
"Tracey is always a pleasure to work with. I just reinstated my policy with State Farm and I’ve worked with her several times. She’s always polite always has an answer to my question and giveshelpful tips."
We responded:
"Thank you, Susan, for sharing your positive experience. It's wonderful to hear that Tracey has consistently provided you with excellent service and helpful advice. We appreciate your trust in us and are delighted to have you back with State Farm. Your feedback is invaluable, and we look forward to continuing to meet your insurance needs."
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Khadissa Mcsheene

May 31, 2025

5  out of  5
rating by Khadissa Mcsheene
"Jessie was really sweet, she had a very welcoming tone and made the process very easy! Highly recommend!"
We responded:
"Thank you, Khadissa, for sharing your experience with us! It's wonderful to hear that Jessie made the process easy and welcoming for you. Your recommendation means a lot, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
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Brett Hendon

May 23, 2025

5  out of  5
rating by Brett Hendon
"Fast and friendly service. Always pleasant to deal with and the staff takes care of your issues promptly.."
We responded:
"Thank you, Brett, for sharing your experience with us. We're delighted to hear that you found our service fast and friendly. Our team is committed to providing prompt assistance and ensuring a pleasant experience for our customers. Your feedback is greatly appreciated."
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Meredith Davison

May 22, 2025

5  out of  5
rating by Meredith Davison
"Michelle went above and beyond her duty to make sure I understood my policy. Thank you Michelle."
We responded:
"Thank you, Meredith, for sharing your experience with us. It's wonderful to hear that Michelle was able to assist you so effectively and ensure you had a clear understanding of your policy. Your feedback is greatly appreciated and will be shared with Michelle and the team. We're committed to providing excellent service and are delighted to know we met your expectations."
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LB

May 20, 2025

5  out of  5
rating by LB
"Courtney is always a pleasure to speak with. She is knowledgeable and prompt.

I called today because I planned to go elsewhere for a quote, but Courtney and I found a way to save me money, thus canceling the need to seek coverage elsewhere. As I mentioned to her, I am not a fan of change, and I really prefer to stay with State Farm, especially since I've been with them for well over 10 years. I'm so glad that she and State Farm were able to meet my expectations."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Courtney was able to assist you effectively and help you find a solution that met your needs. We truly value your loyalty over the years and are delighted to know that you prefer to stay with us. Your satisfaction is important, and we're glad we could meet your expectations. If there's anything else you need, feel free to reach out."